Privacy Policy

We, at Zembini, are committed to providing the best products and support services to our valued customers. We believe in offering the best in entertainment, household, fashion and lifestyle products to provide our customers exactly what they need.

We respect your right to privacy that is why we make sure to use your information responsibly. We want to protect your personal information. This privacy policy explains how we collect, use and disclose your personal information. It also explains your options regarding the collection, use, and disclosure of your personal information. Finally, this privacy policy explains all the measures we take to secure the information you entrust us.

Data and privacy protection is a matter of trust. We, thereby, only use your information as set out in this Privacy Policy. We only collect information where it is absolutely necessary and we only collect information if and when it is relevant to our dealings with you. We only keep your information for as long as it is either relevant for the purposes for which it is collected or required by law. You can visit and browse this website without providing any personal details. During your visit to this website, you remain anonymous. We cannot identify you unless you have an account on this website and log on with your user name and password.

What Kind of Information We Collect & What We Do with It?

We automatically receive your internet protocol (IP) address when you visit this website. This IP address provides us with information relevant to your browser, operating system, cookies as well as network information.

When you make a purchase from our website, we collect, store and process your information to process your purchase and to provide you with our services including but not limited to delivery and/or any later claims. When you create an account or purchase a product, we ask you for some basic personal information including but is not limited to, name, contact information such as phone number, address, email address and location along with payment details. We use this data to create your account and provide you a location specific service. We may also use your feedback and information for risk management, testing, monitoring and/or innovation. We might also use this data to plan and conduct researches and surveys, to improve our services, communication, and customer support. Furthermore, we may use your information to customize and improve the layout of the pages of our website, identify visitors on our website and carry out research on our user’s demographics. Moreover, we might also use this information to send you information regarding our products and services, provided you have no objection to receiving such information.

We might share your name and address with a third party for the delivery of the products. You must submit accurate information. You must keep it updated at all times. We do store your order details shortly with us. However, for security reasons, this information cannot be retrieved from us directly. Yet, you may access the said information at any time by logging into your account on the website. You can view the details of all your previously completed orders, open orders and orders that are soon to be dispatched. Here, you can also administer and change your address details, bank details, and any other such information. You are responsible to treat your personal data, login information, and passwords as confidential. You must not make it available to unauthorized third parties. We do not assume any liabilities for misuse of such information including password unless this is our fault.

Promotional Content

If and when you sign up with us for promotional content or get in touch with us, we may collect your personal data such as email address, mobile number, location etc. Using this, we provide you with regular updates including new product launches, contests, and events as well as personalized marketing. You can set these communication preferences from your account settings. Moreover, you can restrict any promotional updates and content. However, you will still receive notifications about our performance services and updates to our Terms of Use, Privacy Policy, payment, and delivery regulations.

Consent

When you provide us with your personal information to place an order, complete a transaction, verify your credit card details and arrange for delivery or return of products, it is implied that the information is for that specific use only and will not be used any other purpose elsewhere.

If we ask for such information for any secondary reasons, we will always ask for your consent first. Moreover, you have the complete authority to revoke your consent at any time by contacting us at info@zembini.com. We only disclose your personal information if and when it is required legally or in case you violate our Terms of Services.

Feel free to contact us in case of any queries or complaints about our privacy regulations at info @zembini.com

Third-Party Services

Third party service providers only get access to the information, which is relevant to and necessary for the performance of services they provide. We might use third-party services for product deliveries, payment collection, data analysis, marketing, and customer service assistance. We may exchange some information with third parties for purposes including but not limited to fraud protection and credit risk reduction.

Other than this, we do NOT sell or disclose your personal information to third parties without your consent. However, third party service providers such as payment gateways and processes abide by their own Terms of Services and Privacy Policies.

This website may contain links, frames, and advertising of third parties/ third party websites. Please be aware that we are not responsible for privacy practices and/or content of any such third parties and websites, nor for any third party with whom we exchange data as mentioned in this Privacy Policy. Moreover, once you leave this website and/or are redirected to any third-party websites and applications, this website’s Terms of Use no longer protect you.
We do not take responsibility for any third parties and external links. We, therefore, encourage you to read their policy statements before proceeding.

Security – Cookies

We, at Zembini, respect your right to privacy. We take reasonable precautions and measures to make sure your data is never misused, lost, accessed, altered, disclosed or destroyed. Your credit card information is secured using SSL (Secure Socket Layer Technology). We follow all the PCI-DSS regulations and implement some additional security measures to ensure the safety of your data.

The acceptance of cookies is not a necessary requirement for visiting this website. However, we would like to point out that the use of the ‘cart’ functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site. These files are stored by your Internet browser on your computer’s hard drive. Cookies can recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address). Rest assured we do not obtain or use any other information about you (for example targeted advertising). You can easily set your browser to not accept cookies, but this will restrict your use of the Site. Kindly accept our assurance that our use of cookies does not involve any private details and are free from viruses. You can learn more information about cookies at https://www.allaboutcookies.org. Apart from this, we use Facebook and Google Analytics. Both of these use cookies. Cookies are small text files that help the website understand your usage. The information generated by these cookies, including your IP address and your use of the website, is transmitted to and stored by Google servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. You can learn more about removing cookies at https://www.allaboutcookies.org/manage-cookies/index.html. However, please note that if you do this you may not be able to take advantage of the full functionality of this website. By using this website, you give your consent to the processing of data about you by Google in the manner and for the purposes set out above.