we currently ship to addresses in the united states.
We process your online order within 1–2 business days.
We offer free standard shipping to arrive in 3–8 business days on orders over $40.00. Orders below $40.00 will be billed $6.00 for standard shipping.
We accept Visa, Mastercard, AMEX, Paypal and Apple Pay.
California state sales tax will be added to orders shipped to California addresses outside of Alameda County. Alameda County orders will reflect the State and Local sales taxes. Out of state customers are expected to comply with current laws regarding purchases over the Internet.
Inspect your items immediately upon receipt. Damage, shortage or defective merchandise claims must be reported within 14 days of receipt. Please email email@example.com and include your order number, name on order and a photo of the issue if applicable.
Orders are generally shipped in 1–2 business days so contact us immediately should you want to cancel your order, and we will do our best to accommodate your request. Should an order cancellation occur after an order ships it will be handled under our returns policy.
Please send damage claims and return requests to firstname.lastname@example.org. A customer service member will contact you within 2 business days to coordinate your return.
Please do not return goods without contacting our customer service first.
Your refund will be issued once your returned item has been received in the original packaging in a sellable condition and accompanied by proof of purchase.
It is suggested that returns be shipped by a carrier that provides signature confirmation. Zembini does not accept responsibility for packages lost in transit.
Customer shipping fees will not be refunded unless the product is damaged or defective.
Returns process must be initiated within 30 days of receipt. Please wait 1–2 weeks to process your refund and see it appear on your credit card statement.
Zembini only accepts returns of product purchased from zembini.com. All returns of orders placed through other sellers can only be authorized through and returned to those retailers.
All returns and or incorrectly shipped products must be reported within 5 days after receipt. All returns must be received within 2 weeks of authorization. Return shipping is the sole responsibility of the customer. Merchandise credit will be issued upon approval, for the purchase price only, less any discounts that were applied, and shipping costs are non-refundable. Merchandise must be returned in original packaging and be in unused original condition. Please contact us first for a return authorization number. Returns without authorization will not be accepted. Please email email@example.com for return or exchange information.
All returns, refused shipments and exchanges are subject to 15% restocking fee. In case of loss or damaged merchandise: please file with carrier and retain all packaging material for carrier inspection. Release of merchandise to a carrier shall constitute delivery to buyer, and risk of loss shall there upon pass to buyer.
All designs are non-exclusive and protected by copyright. Prices subject to change without notice. Descriptive or topographic errors are subject to correction.
All designs are protected by copyright.
Prices are subject to change without notice.
Occasionally we find incorrect pricing on the web page. We apologize for any inconvenience. Descriptive or typographic errors are subject to correction.
Buyer shall not, without seller’s prior written authorization, sell seller’s merchandise on the internet, Amazon, through e-bay or any other internet auction site, or through a co-op or group sale.
Seller shall have the right to suspend deliveries and may terminate this and all other contracts with buyer in the event of any unauthorized sales by buyer.
Seller is under no obligation to permit buyer to sell via the Internet. However, if seller authorizes such sales, buyer may not use seller’s trademarks or images of seller’s merchandise without seller’s prior written approval and in conformance with Seller’s guidelines for their use.